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Channel: Emerald Group Publishing Limited: Personnel Review: Table of Contents
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Perceived organizational politics, emotional intelligence and work outcomes: Empirical exploration of direct and indirect effects

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Abstract

Purpose - This study examines the relationship between perceived organizational politics and emotional intelligence, and their interplay in the context of work attitudes/behaviors.Design/methodology/approach - A sample of 368 employees was used to test a mediation effect of perceived organizational politics on the relationship between emotional intelligence on the one hand, and job satisfaction, turnover intentions and negligent behavior on the other.Findings - Perceived organizational politics was found to mediate the relationship between emotional intelligence and all three outcomes.Practical implications - Emotional intelligence training may be a powerful tool that organizations and human resource managers can employ to reduce perceived organizational politics and enhance work attitudes and performance.Originality/value - This research broadens the scope through which the intersection between emotion and organizational politics can be viewed, taking it beyond the role of both felt emotion and affective disposition. Our findings show that emotional intelligence directly affects perceptions of politics, and indirectly affects employees' work attitudes and behaviors, through a mediation effect of perceived politics.

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